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Mid-size Business Services
- Business Management
- macOS Migration
- Upgrades and Installations
- Networking and System Administration
- Creative Solutions
- Maintenance and Service Plans
- Ongoing Support
- Troubleshooting
- Backups
- Hardware and Software Services
Contact us to arrange
an appointment or call
949.768.8900 for more information |
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Services -
Mid-size Business
Mid-size businesses often have multi-platform systems, but often
do not have a person with significant Apple technical experience
on staff. As many of these companies have a limited number of
Macs to support, a full-time expert is not financially feasible.
If, on the other hand, a full-time IT specialist is available,
his/her duties often involve maintaining systems, rather than
improving them. Daily activities often dont allow for
keeping up with new technology that could be of benefit.
Networks can be nearly as complex as those of enterprise-level
businesses, so having access to an expert Macintosh consultant
can be of tremendous value to mid-size companies utilizing multiple
platforms. It usually makes more business sense, and is more
profitable for the mid-size company to outsource their Macintosh
support.
We can integrate your Macs, Apple's Server application, and even Xserves into your Windows network,
or install and configure Xsan. Well connect them to your
Exchange server or to Active Directory. We can implement your
backup policies, antivirus policies, and security policies on
your Macs.
Typical Services for mid-size businesses
include:
Business Management
Comprehensive analysis of your current working environment,
where you want to go, and any upgrades or improvements that
may be necessary.
- Network evaluations
- Systems analysis
- Implementation
- Future needs/expansion
macOS Migration
Whether youre migrating to macOS from Windows, or to Apple's
Server application from Windows Server, we have the experience to move
the data and configure applications and services smoothly.
Upgrades and Installations
We can upgrade your existing macOS clients to the latest version of macOS. If your
Mac server is running an older version of OS X Server or the Server application, we can
perform upgrades to the latest version of the Server application, or to previous versions where
appropriate.
Networking and System Administration
We have extensive experience configuring and administering firewalls
and VPNs, creating the appropriate policies, and choosing the
correct services to provide just the right amount of security
for your specific needs.
Creative Solutions
For those with Macs in a predominantly Windows environment,
Caldera Consulting can assist you with any interoperability
issues that may occur in your mixed network, ensuring that your
Macs work more effectively with existing Windows servers and
protocols. We can also implement security and wireless solutions
as necessary.
Maintenance and Service Plans
Our service contracts allow clients to purchase blocks of hours
at a discount, while our maintenance agreements offer unlimited
service for a flat monthly fee. Please contact us to discuss
your specific needs.
Ongoing Support
- Onsite
- Remote support, including via VPN connections
- Maintenance We can configure your Macs for stability
and productivity, and then maintain systems on a schedule convenient
for you.
- Emergency Service 24x7
Troubleshooting
We follow time-tested as well as Apple-recommended troubleshooting
procedures based upon the issue youre experiencing.
Backups
Caldera Consulting can help you avoid loss of critical data
by implementing automated solutions so you dont have to
remember to backup your valuable data.
Hardware and Software Services
We can install and configure your hardware or software. We are
not hardware or software resellers, so we are not tied to any
particular brand or product. We will recommend the best, most
cost-effective products to meet your needs. If it does become
necessary to purchase equipment, we can provide you with excellent
resources and do all the research for you. We can also refer
qualified database consultants should the need arise.
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