Mid-size Business Services

  • Business Management
  • OS X Migration
  • Upgrades and Installations
  • Networking and System Administration
  • Creative Solutions
  • Maintenance and Service Plans
  • Ongoing Support
  • Troubleshooting
  • Backups
  • Hardware and Software Services




Contact us to arrange
an appointment or call
949.768.8900 for more information



 
Services - Mid-size Business

Mid-size businesses often have multi-platform systems, but often do not have a person with significant Apple technical experience on staff. As many of these companies have a limited number of Macs to support, a full-time expert is not financially feasible.

If, on the other hand, a full-time IT specialist is available, his/her duties often involve maintaining systems, rather than improving them. Daily activities often don’t allow for keeping up with new technology that could be of benefit.

Networks can be nearly as complex as those of enterprise-level businesses, so having access to an expert Macintosh consultant can be of tremendous value to mid-size companies utilizing multiple platforms. It usually makes more business sense, and is more profitable for the mid-size company to outsource their Macintosh support.

We can integrate your Macs and Xserves into your Windows network, or install and configure Xsan. We’ll connect them to your Exchange server or to Active Directory. We can implement your backup policies, antivirus policies, and security policies on your Macs.


Typical Services for mid-size businesses include:

Business Management
Comprehensive analysis of your current working environment, where you want to go, and any upgrades or improvements that may be necessary.
  • Network evaluations
  • Systems analysis
  • Implementation
  • Future needs/expansion

OS X Migration
Whether you’re migrating to OS X from Windows, or to OS X Server from Windows Server, we have the experience to move the data and configure applications and services smoothly.

Upgrades and Installations
We can upgrade your existing OS X clients to OS X 10.6. If your Mac server is running an older version of OS X Server, we can perform upgrades to OS X Server 10.6, or OS X Server 10.5 where appropriate.

Networking and System Administration
We have extensive experience configuring and administering firewalls and VPNs, creating the appropriate policies, and choosing the correct services to provide just the right amount of security for your specific needs.

Creative Solutions
For those with Macs in a predominantly Windows environment, Caldera Consulting can assist you with any interoperability issues that may occur in your mixed network, ensuring that your Macs work more effectively with existing Windows servers and protocols. We can also implement security and wireless solutions as necessary.

Maintenance and Service Plans
Our service contracts allow clients to purchase blocks of hours at a discount, while our maintenance agreements offer unlimited service for a flat monthly fee. Please contact us to discuss your specific needs.

Ongoing Support
  • Onsite
  • Remote support via VPN connections
  • Maintenance – We can configure your Macs for stability and productivity, and then maintain systems on a schedule convenient for you.
  • Emergency Service – 24x7

Troubleshooting
We follow time-tested as well as Apple-recommended troubleshooting procedures based upon the issue you’re experiencing.

Backups
Caldera Consulting can help you avoid loss of critical data by implementing automated solutions so you don’t have to remember to backup your valuable data.

Hardware and Software Services
We can install and configure your hardware or software. We are not hardware or software resellers, so we are not tied to any particular brand or product. We will recommend the best, most cost-effective products to meet your needs. If it does become necessary to purchase equipment, we can provide you with excellent resources and do all the research for you. We can also refer qualified database consultants should the need arise.